Get digital success

If your digital customers can’t see what they need, they move on. Target your customers’ real needs – and unlock your digital potential.

Digital projects often suffer from:

    • Out of control budgets
    • Fresh design but dry content
    • Competing internal visions
    • Users walking way

Take the guess work out of digital success. Get to know your customers better than they know themselves with our proven user research methods. Then build your platform around customers’ needs. Stop betting on being lucky. Start working with us.

``The issues of our stakeholders formed the central part of the ContentKings proposal. This vision on 'Customer Jobs' in their Task Analysis immediately appealed to us.``

Hersenstichting-testimonial
Lisanne van Daalen-de Jel Online marketing & communication consultant

``Not only did ContentKings know what does and does not work for our end users, they also managed to convince the rest of our organization.``

Maastricht-university-testimonial
Manon Gorissen Manager Digital innovation

``What is very comfortable about ContentKings: they do not just think along, but also steps ahead. They talk about solutions long before issues arise. They really add they expertise with our own. 1+1=3 ``

Hersenstichting-testimonial
Angelique Roeland Projectleader

``The user research of ContentKings enabled us to create a better fit of our website with our healthcare users.``

Rijksoverheid-testimonial
Sandra Landa Manager Health Care

1

Analyse

Get to know the real needs of your customers.

2

Strategise

Use design thinking in a diverse team to specify Customer Jobs.

3

Execute

Focus all business activities on the Customer Job. All activities. All the time.

ContentKings blog

Blogs, vlogs, news & activities.

A selection of sessions at OmnichannelX 2022
Knowing what your customer is really here to do
Creating the pharmacy of the future – an example of design thinking with Customer Jobs
How to reduce calls to your helpdesk by 80%

Some of our customers

They serve their users: happy doctors, happy drivers or employees that are truly involved.