The OmnichannelX conference offers you tons of relevant sessions in its three day programme. This is my personal selection for you. Every year there is simply too much to see. Luckily we…
Tips & tricks
Creating the pharmacy of the future – an example of design thinking with Customer Jobs
An example of design thinking on the OmnichannelX conference 2020.
How to reduce calls to your helpdesk by 80%
Get out of your comfort zone, says Ellen in her blog aboutThomas Cook, Hudson Bay en WNF.