Last week, I read a distressing article on the NOS news site (in Dutch). Utrecht’s new online parking system for older residents is so complicated that it discourages caregivers from visiting them. The result? Increased loneliness and mounting pressure on healthcare organisations.
As a software developer, you know that usability is not just a nice-to-have. That’s why the future lies with developers who truly understand what users need. How do you uncover that? Often, it’s not something clients naturally provide.
At ContentKings, we’ve found that our Jobs-to-be-Done (#JTBD) methodology lays a solid foundation during the Discovery phase.
So here’s a call to action for everyone developing software: let’s work together to ensure every #app and #software solution is simple and accessible for everyone by 2025. Why not?
Want to know more?
Get our whitepaper ‘Usability, JTBD and IT’ (in Dutch)